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CEO Book Review – Two Rivers: The Power of Collaboration and Other Leadership Lessons
May 22, 2024

In this episode, we continue our discussion with Shery Roussarie and Kelly Macken-Marble to discuss the book they co-authored in 2023 that highlights their personal and professional journey that led to a leadership path within our industry.

Their stories were so moving in fact, we pull in 2 other SHP team members to help with the interview. Join us as we talk through Two Rivers – The Power of Collaboration and Other Leadership Lessons.


Insights, Strategy, and Vision from the CEO Chair
May 15, 2024

In this episode, we sit down with Shery Roussarie and Kelly Macken-Marble in our first of two episodes. Both have held numerous leadership roles in the practice, vendor, and hospital settings in the Midwest. Most recently, they co-authored the book, Two Rivers – The Power of Collaboration and Other Leadership Lessons, in 2023 on their leadership journey within our industry. We discuss the challenges of remaining independent physician practices, collaboration challenges, and other helpful insights from the fantastic leaders.


Virtual SmartCare: How AI Can Assist With Staff Shortages And Improve Patient Care
April 24, 2024

In this episode, we sit down with Dr. Dean Rottinghaus, serving as the Chief Clinical Officer for QurHealth and Infinity Care Partners. These affiliated companies are pioneering the use of voice-enabled AI and virtual care management across both inpatient and outpatient healthcare settings.

Dean‘s three decades of experience in healthcare, coupled with his determination to confront prevailing industry challenges such as staffing gaps and elevated readmission rates, underpin these transformative efforts. Tune in for an enlightening discussion with Dean, offering valuable insights into these innovative approaches shaping the future of healthcare.


Headlines & Season 4 Podcast Update with Aaron & Jason
April 17, 2024

We take a quick break after our first two episodes this season to do a recap of the interviews thus far, Aaron and Jason present the news segment where we discuss recent headlines, and then an update on interviews coming up. In case you did not listen to the first two episodes, we recap the great information shared by both Congressman Buddy Carter and Mayor Karen Williams.

We also touch on the recent Change ransomware attacks, Best Buy layoffs, and impact both may have on providers. We then highlight the exciting interviews lined up for the remainder of the season. So, join us again for our new episode on Wednesday April 17th.


Legislative Insight From US Congressman Earl “Buddy” Carter of Georgia
April 3, 2024

Another great episode with a someone that brings a very unique perspective, US Congressman Buddy Carter of Georgia’s first district. Rep. Carter has worn many hats from Pharmacist to business owner, mayor of a suburban town, and for the last 12 years, as the US Representative from Georgia’s largest district. What is such a perspective from someone outside our industry and the work he sees is necessary to improve healthcare in such a thriving suburban town that currently cannot meet the needs of its residents. A great conversation with US Congressman Buddy Carter.


The Challenges Facing Rural Hospitals and CEOs Today: Part 2
November 2, 2023

Join Mike Scribner and Jason Crosby for Part 2 of our interview with Damien Scott, CEO of Emanuel Medical Center in Swainsboro Georgia. As we wrap our conversation, we continue talking with Damien about how organizational culture has evolved, what he and his team have found most impactful, how staffing challenges in today’s environment impacts their planning, and how payers and their respective plan evolution is embraced strategically.


The Challenges Facing Rural Hospitals and CEOs Today: Part 1
October 31, 2023

In this two-part interview, Jason is joined by SHP Principal Mike Scribner as they interview Damien Scott, CEO of Emanuel Medical Center in Swainsboro Georgia.

They discuss his unique background and how he got into healthcare administration, which includes his experience as a Physical Therapist. This unusual approach to leadership has provided him with some unique insights into healthcare works from the clinical perspective, as well as well as how it should work to best meet the needs of a rural community.

Join us as we talk through quality, the challenges in finding providers, and how the healthcare scene continues to change.


Navigating Post-COVID Healthcare: Burnout Prevention and Management
October 18, 2023

The post-COVID healthcare landscape is riddled with burnout and heightened tensions. Are you equipped to navigate these challenges? Join us as we converse with Allison Griffin, a healthcare stalwart with over three decades of experience, who shares profound insights into maintaining a healthy work-life balance amidst this turmoil. Allison peels back the layers on the long-term impacts of the pandemic on healthcare providers and staff, the dire need for self-care, and the essential role of leadership in burnout prevention.

Gear up to discover pragmatic tools for dealing with workplace stressors in the healthcare sector. We delve into the importance of a robust code of conduct policy and the role of federal laws in safeguarding workers from discrimination and hostility. Allison divulges the intriguing concept of a patient-provider agreement implemented in her practice to manage unruly behaviors. We also take a fascinating look at the American Medical Association’s Organizational Biopsy assessment tool. Listen in today for a comprehensive understanding of managing workplace stress and preventing burnout in the healthcare sector.


Revisit: Provider Enrollment Updates for 2023
September 13, 2023

With the recent CMS updates about provider enrollment, we felt that we needed to bring you some timely information about these changes. We sat down with Raquel Grizzard SHP’s Provider Enrollment expert. She has been working in Provider Enrollment since 2014 and has seen her fair share of changes, but none as dramatic as this all at once.

We discuss DMEPOS, CHOW Filing, changes to the 8550, the new specialists that have been added, and more. Join Raquel Grizzard as she shares her insight and tricks of the trade for all things Provider Enrollment.


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