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CEO Book Review – Two Rivers: The Power of Collaboration and Other Leadership Lessons
May 22, 2024

In this episode, we continue our discussion with Shery Roussarie and Kelly Macken-Marble to discuss the book they co-authored in 2023 that highlights their personal and professional journey that led to a leadership path within our industry.

Their stories were so moving in fact, we pull in 2 other SHP team members to help with the interview. Join us as we talk through Two Rivers – The Power of Collaboration and Other Leadership Lessons.

Headlines & Season 4 Podcast Update with Aaron & Jason
April 17, 2024

We take a quick break after our first two episodes this season to do a recap of the interviews thus far, Aaron and Jason present the news segment where we discuss recent headlines, and then an update on interviews coming up. In case you did not listen to the first two episodes, we recap the great information shared by both Congressman Buddy Carter and Mayor Karen Williams.

We also touch on the recent Change ransomware attacks, Best Buy layoffs, and impact both may have on providers. We then highlight the exciting interviews lined up for the remainder of the season. So, join us again for our new episode on Wednesday April 17th.

Legislative Insight From US Congressman Earl “Buddy” Carter of Georgia
April 3, 2024

Another great episode with a someone that brings a very unique perspective, US Congressman Buddy Carter of Georgia’s first district. Rep. Carter has worn many hats from Pharmacist to business owner, mayor of a suburban town, and for the last 12 years, as the US Representative from Georgia’s largest district. What is such a perspective from someone outside our industry and the work he sees is necessary to improve healthcare in such a thriving suburban town that currently cannot meet the needs of its residents. A great conversation with US Congressman Buddy Carter.

Replay: Goal Setting Methodology Objectives and Key Results (OKR’s)
March 20, 2024

We are joined by Tyler Barnett and Matthew Nichols, PhD of University Hospitals out of Cleveland OH, where they discuss the popular project and goal-setting framework known as OKRs, or Objectives and Key Results.

As leaders within the Population Health and Analytics team at UH, and training in OKRs, they breakdown the OKR methodology, highlight specific examples of how UH has implemented it and ways that your organization can as well.

Beyond The Stethoscope: Vital Conversation with SHP can found be found on all podcast apps including Spotify, Apple Podcasts, & Amazon.

Unraveling the Intricacies of Health Insurance: Rising Costs, Mergers and Strategies: Part 2 of 2
December 14, 2023

Get set to untangle the intricacies of health insurance with us and our esteemed guest, Matt Usher. We promise you a guided tour through escalating out-of-pocket maximums, specialty medication costs, and their implications on the affordability of health insurance plans. We shed light on why employers need to consider alternative plans to lessen the financial strain on employees. Moreover, we analyze the latest shifts in the health insurance industry, such as the Humana / Cigna merger, and what they mean for the future of health insurance in businesses.

Brace yourself for an insightful ride into the pulsating world of health insurance, with a special emphasis on the industry’s recent mergers stimulated by the competitive prescription benefit management market. Tune in and increase your knowledge about how the Biden administration might influence these mergers. We also present invaluable advice for both employers and employees on how to evaluate their plans, comprehend the market they’re dealing with, and become smarter health care consumers. Our discussions on the significance of self-funded arrangements and the power of making informed decisions about where to seek care serve as potent strategies to save money for everyone involved in the plan. This episode is a perfect opportunity to arm yourself with the understanding needed to confidently navigate the health insurance market.

Demystifying Insurance Trends in Small Business: Confronting Healthcare Costs: Part 1 of 2
December 12, 2023

Are you ready to unravel the labyrinth of insurance trends in the small business sector? We’ve got you covered! We welcome insurance broker Matt Usher to our show who shares his knowledge on an array of topics. From understanding premium hikes, exploring alternative solutions for businesses against increasing costs, to the innovative designs like HSA plans in the post-COVID era, we leave no stone unturned. And that’s not all; stay on the line to hear more from Matt on HSA out-of-pocket maximums in our upcoming episode.

As we traverse the complex terrains of healthcare costs, we shed light on how insurance companies master the tightrope walk between profitability and providing quality care. We dissect the budding trend of reference-based pricing and how it could metamorphose employers’ health insurance offerings. In a riveting section, we address the steep cost of specialty medications in employer healthcare. From financial assistance programs to international sourcing, we showcase potential solutions to counteract the soaring costs of specialty medications. This exchange is a crucial one, as we delve deep into the current and future scenarios of healthcare costs and insurance. So, lend us your ears for these vital conversations that promise to enlighten and empower.

Confronting the Healthcare Crisis: Physician Burnout and Rise of Cyber Attacks
November 29, 2023

Ever wondered why so many physicians are leaving their profession? What if we told you that 63% of them are experiencing symptoms of burnout and over 117,000 have quit in the past year alone? Join us, your hosts Aaron Higgins and Jason Crosby, as we unpack the harsh realities of physician burnout and the alarming rise in cyber attacks in the healthcare industry. Our conversation takes us on a journey through recent news headlines as we shed light on these issues with a surge of anxiety-inducing statistics. We also explore how technological advancements such as AI could potentially lighten the administrative load on healthcare providers, thereby reducing stress levels and keeping more doctors in the profession.

But the problems don’t stop there. Did you know that an astonishing 88% of healthcare organizations report an average of 40 cyber attacks in the past year? We delve into the costly repercussions of these attacks, highlighting their disruptive impact on operations and potential consequences on patient care. As we sound the alarm on the need for enhanced cybersecurity measures, we also share actionable tips on how organizations can protect themselves. The future of healthcare is a complex web of challenges and opportunities, and we’re here to guide you through it. So, buckle up and stay tuned for our next episode where we’ll dive into the 2024 final rule and its implications on MIPS and QPP. This is a conversation you won’t want to miss!

Mastering Private Practice in a Post-Pandemic World
November 16, 2023

A reminder to join Aaron and Jason for part 2 of their interview with Craig Kilgore. They’ll continue their discussion around the challenges remaining an independent private practice from the specialist point of view.

Among the challenges being staff retention, growth strategies, and advice for those just joining the stressful profession. Great insight you won’t want to miss from an experienced and successful CEO.

Challenges Of Today’s Independent Physician Practice And How To Remain… Independent
November 14, 2023

Join us for our interview with Craig Kilgore, CEO of Coastal Vascular & Vein Center in Charleston, SC. Craig has served in IT, Finance and Administrative executive roles for multiple and successful independent specialty groups in the Southeast.

During his 30+ years in the practice setting with these groups, needless to say, Craig has encountered the many challenges independent physicians face. More importantly, how to best thrive in our continuously evolving landscape.

We’ll talk through these challenges and strategies for the independent practices with Craig. Join us as we continue with our provider discussion focus this season.

Navigating Post-COVID Healthcare: Burnout Prevention and Management
October 18, 2023

The post-COVID healthcare landscape is riddled with burnout and heightened tensions. Are you equipped to navigate these challenges? Join us as we converse with Allison Griffin, a healthcare stalwart with over three decades of experience, who shares profound insights into maintaining a healthy work-life balance amidst this turmoil. Allison peels back the layers on the long-term impacts of the pandemic on healthcare providers and staff, the dire need for self-care, and the essential role of leadership in burnout prevention.

Gear up to discover pragmatic tools for dealing with workplace stressors in the healthcare sector. We delve into the importance of a robust code of conduct policy and the role of federal laws in safeguarding workers from discrimination and hostility. Allison divulges the intriguing concept of a patient-provider agreement implemented in her practice to manage unruly behaviors. We also take a fascinating look at the American Medical Association’s Organizational Biopsy assessment tool. Listen in today for a comprehensive understanding of managing workplace stress and preventing burnout in the healthcare sector.

Goal-setting Methodology Objectives And Key Results (aka OKRs) | Tyler Barnett and Matthew Nichols, PhD
March 15, 2023

In this episode, Jason & Aaron sat down with Tyler Barnett and Matthew Nichols, PhD, from University Hospitals in Cleveland, OH. They discuss the powerful goal-setting framework known as OKRs, or Objectives and Key Results. As leaders within the Population Health and Analytics team at UH, and with expertise in OKRs, Tyler & Matt dive deep into the OKR methodology, share specific examples of how UH has successfully implemented OKRs, and provide insights on how your organization can benefit from OKRs.

Applicable Leadership Tips & the Art of Feedback | With Kristin Woodlock
November 30, 2022

In this episode, Jason shares a report that shows that hospital safety improved prior to the COVID-19 pandemic, but did the pandemic erase all our progress? And Aaron shares how workers in all sectors are taking more sick time, but not for the reasons you might think.

Then, we both sat down with Kristin Woodlock, CEO of Woodlock & Associates. For years, Kristin has worked with healthcare organizations as both an advocate and a champion for behavioral health. Kristin now helps organizations work through complex decision-making challenges and develop better methods of communication. We dive into the realm of leadership. In particular with regard to leading during a time of change and innovation.  We further discuss the art of feedback and how best to manage such and develop as a core skill set within your organization.

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