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In our last episode part of this 4 episode series, as well as last for Season 2, Jason Crosby and Aaron Higgins discuss the leadership style of the Yellow Tux himself, Jesse Cole, and how his passion and energy is shared across Banana Land.
In continuing of the series highlights, they recall case studies by their very first guest last season, Scott Regan, and how the leader can directly walk in the shoes of their patients. With the detailed insight into the game experience, further discussion on the culture comparisons highlight this last episode.
So, put on your yellow tux, grab a Slippery Banana, and listen in as they wrap up the season with highlights of the differences in culture and opportunities in creating fans of the provider setting.
This Wednesday, Episode 3: “The Triple Aim Meets the…Breakdancing First Base Coach”
In the 3rd part of a 4 episode series, Jason Crosby and Aaron Higgins peel back the magic a little bit more behind the Fans First culture of The Savannah Bananas and pick up where they left off with our culture comparisons.
This week, they look more into the experience once you’ve entered the gates for the game and discuss how the team members serve as the charge behind the energy in the stadium. They then compare that to a lack of staff engagement in a practice setting that sets a tone for the overall patient experience during that first call to schedule their appointment.
Listen in as they compare these interactions and value adds that highlight the differences in culture and opportunities in creating fans of the provider setting.
Most in our industry have heard of, or read the book, “What if Disney ran your hospital?”
In this episode, our host Jason Crosby starts a series in the same light as the well followed book, but in comparison to a nation-wide phenom, The Savannah Bananas.
Yep, the baseball team from South Georgia that has figured out how to sustain what they call “Fans First”.
Join Jason as he kicks off the series, “What if your healthcare provider went bananas?” as he highlights how the baseball team captures your attention and how a physician practice may learn something.
In this episode, Jason and Aaron follow up last week with part 2 of our series, “What if your healthcare provider went Bananas?” We’ll talk about patient and fan engagement and how the fan experience can translate to our industry. And the correlation to the good old Triple Aim we are all familiar with. So, let’s look into how patient and staff engagement may benefit from this Fans First mentality. Get your banana suit, or tux ready, and let’s go Bananas….
As our reliance on technology in healthcare grows, so does the threat of cyber criminals. In this podcast Aaron & Jason sit down with cyber-security experts from Seimitsu, a Savannah-based IT solutions company, Matt Defore & Randal Humphries. They discuss some of the biggest digital threats facing healthcare organizations today and what simple steps can be taken to solidify your company’s defenses. Join us for this week’s Beyond the Stethoscope: Vital Conversations with SHP as we dive into the world of cyber warfare.
Aaron Higgins and Jason Crosby talk all about AI and how it is already starting to impact healthcare. We start to explore the AI-health revolution and how it’s already shaping the industry.
From smarter hospitals to better patient outcomes, the possibilities are endless. And we’ve got news articles stacked higher than a tower of circuit boards, all highlighting how companies are planning to implement AI to help make hospitals smarter, safer, and better for staff.
In this episode, we explore the world beyond medicine and delve into an often overlooked aspect of the healthcare business. Jeremy Miller from Boost by Design joins us as our special guest. Jeremy navigates us through the complex world of digital marketing, breaking down the technical jargon and providing helpful suggestions on how to approach this underappreciated but vital strategic tactic.
In today’s episode, Jason and Aaron dive deep into some of the most pressing and timely healthcare news headlines. Our discussion includes proposed changes to prior authorizations, which have the potential to save billions in employee costs, and Best Buy’s expansion of its at-home healthcare service by partnering with healthcare systems. Additionally, we explore the pediatric mental health crisis, a growing problem that requires urgent attention, and the fact that medical debt is predominantly owed to hospitals.
In this episode, Jason & Aaron sat down with Tyler Barnett and Matthew Nichols, PhD, from University Hospitals in Cleveland, OH. They discuss the powerful goal-setting framework known as OKRs, or Objectives and Key Results. As leaders within the Population Health and Analytics team at UH, and with expertise in OKRs, Tyler & Matt dive deep into the OKR methodology, share specific examples of how UH has successfully implemented OKRs, and provide insights on how your organization can benefit from OKRs.
With the recent CMS updates about provider enrollment, we felt that we needed to bring you some timely information about these changes. We sat down with Raquel Grizzard SHP’s Provider Enrollment expert. She has been working in Provider Enrollment since 2014 and has seen her fair share of changes, but none as dramatic as this all at once.
We discuss DMEPOS, CHOW Filing, changes to the 8550, the new specialists that have been added, and more. Join Raquel Grizzard as she shares her insight and tricks of the trade for all things Provider Enrollment.
During this episode, we interview Dr. Dean Rottinghaus, who has successfully launched and managed a hospital-based Diabetes Management Clinic for Jenkins County Medical Center in Millen, GA.
Dean has taken his previous 30 years of healthcare experience and desire for effective treatment options for those with chronic conditions and found a cost-effective way to help those in need of Diabetes management. He provides condition background, statistics, and treatment options we can all adhere to.
In today’s episode, our hosts Jason Crosby & Aaron Higgins go over our new format and then jump into four news headlines with some generally positive news:
There’s been a marked drop in healthcare debt since 2020, Mark Cuban’s Cost Plus Drug Pharmacy could save the country billions in medication costs, the FTC may be pumping the brakes a bit on the rapid changes in the retail healthcare race, and finally can AI tools like ChatGPT help overworked clinicians?